Terms & Conditions

All deposits are NON refundable. GroundFlights is not liable in the event of mechanical breakdown while on charter, during a transfer, or any point-to-point pickups/dropoffs and will only be responsible for making up lost time at a mutually agreed date. However, the GroundFlights management team will exhaust all available options to get you to your final destination. The client assumes full financial liability for ANY damage to the ANY GroudFlights owned and non-owned vehicles caused during the duration of the rental by them or any members of their party.

A fee of $100.00 for each carpet or seat burn will be charged and a FLAT Sanitation fee of $250.00 will be charged for any incidents including the clean up and sanitizing of ANY vehicle due to illness.

Alcohol Consumption and drug use is prohibited by law; any fines will be paid for by the customer.

The driver has the right to terminate ANY trip(s) without refund (if there is blatant indiscretion on the part of the client(s)).  Our drivers ULTIMATE goal and responsibility is to put GroundFlights customers safety above ALL else. Routes, roads, and means of travel choices will be at the discretion of the driver, unless otherwise agreed upon.

Smoking is not permitted in ANY of our OWNED vehicles or CONTRACTED vehicles.

Overtime pay will apply after the first 15 minutes of prearranged time described on the reservations sheet.

GroundFlights is not responsible for delays or cancellations caused by weather, airline mechanical issues (including delays and cancellations), and any/all Acts of God. At times, weather may impede safe travel and road conditions; these conditions will be assessed and the appropriate actions will be taken.

GroundFlights is not responsible for articles left in any vehicles, owned or contracted.

Balances to be paid to the driver on the date of services and prior to services rendered.

Vehicles cannot be loaded beyond seating capacity.

Driver gratuity is optional and can be allocated and included in vehicle fare rates prior to services rendered, if chosen.